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ABOUT THE LEARNAHOLICS ACADEMY
The Learnaholics Academy is a pioneering educational organisation committed to transforming learning across Africa through innovative, accessible, and quality education solutions. Founded on the principle that education is the cornerstone of sustainable development, the Academy works to bridge educational gaps and empower learners of all ages with the skills, knowledge, and mindset needed to thrive in the 21st century.
Our mission centers on creating learning pathways that are both relevant and impactful, leveraging technology and pedagogy to reach underserved communities across the continent. We believe in fostering a culture of continuous learning—where curiosity drives progress and education becomes a catalyst for personal and societal transformation.
Through partnerships with local communities, educational institutions, and technology providers, The Learnaholics Academy develops and delivers programs that address critical skills gaps, promote digital literacy, and cultivate entrepreneurial thinking. Our work spans multiple countries across Africa, reaching thousands of learners annually through both online and hybrid learning models.
As we continue to scale our impact, we are seeking visionary leaders who share our commitment to educational equity and excellence and who are ready to contribute their expertise to advancing our mission across the continent.
POSITION OVERVIEW
Position Title: Chief Operations Officer (COO)
Location: Remote
Reports To: Executive Director
Reporting Structure: Monthly reporting and strategic review sessions
Compensation: Volunteer position (unpaid) with reimbursement of work-related expenses
Commitment: Estimated 15-25 hours per week
ROLE PURPOSE
The Chief Operations Officer will serve as a key strategic partner to the Executive Director, responsible for driving operational excellence, digital transformation, and sustainable growth across The Learnaholics Academy. This role requires a dynamic leader who can translate vision into action, building scalable systems and processes that support our expanding reach across Africa.
The COO will oversee day-to-day operations, ensuring efficiency, quality, and alignment with our mission. This is an exceptional opportunity for an experienced operations leader passionate about education and social impact to shape the future of learning on the continent.
KEY RESPONSIBILITIES
Strategic Leadership & Digital Transformation
- Lead the organization’s digital transformation agenda, identifying and implementing technology solutions that enhance program delivery, operational efficiency, and learner experience.
- Develop and execute operational strategies that align with organizational goals and support sustainable growth.
- Create and launch innovative, sustainable initiatives that expand the Academy’s reach and impact.
- Establish metrics and systems for measuring operational performance and program effectiveness.
Operational Management
- Oversee day-to-day operations across all programs and functional areas
- Build and optimize operational processes, systems, and workflows to ensure scalability and efficiency
- Manage resource allocation and ensure effective utilization of organizational assets
- Coordinate cross-functional teams and ensure seamless collaboration across departments
Technology & Learning Systems
- Oversee the selection, implementation, and optimization of Learning Management Systems (LMS) and educational technology platforms.
- Ensure technology infrastructure supports current needs and future growth
- Drive innovation in educational delivery through strategic use of EdTech solutions
- Monitor emerging trends in educational technology and recommend adoption where appropriate
QUALIFICATIONS & REQUIREMENTS
Required Qualifications
Education – Bachelor’s degree in Business Administration, Operations Management, Education, Technology, or related field (Master’s degree preferred)
Experience – Minimum 2-5 years of progressive leadership experience in operations management – Demonstrated experience in one or more of the following similar roles: – Operations Director or COO or Key Executive in educational institutions, EdTech companies, or NGOs – Program Director managing multi-country or large-scale educational initiatives – Chief of Staff in mission-driven organizations with operational responsibilities – Head of Operations in technology-enabled service organizations – Director of Digital Transformation in education or nonprofit sectors – Senior Operations Manager in social enterprises or impact organizations.
Technical Competencies – Strong knowledge of Learning Management Systems (LMS) such as Moodle, Canvas, Google Classroom, or similar platforms – Proven experience with educational technology tools and digital learning platforms – Understanding of EdTech ecosystem, trends, and best practices – Proficiency in project management tools and operational software – Data-driven approach to decision-making with strong analytical capabilities.
Leadership & Management – Demonstrated ability to lead and inspire teams in remote/distributed environments – Track record of implementing digital transformation initiatives – Experience building operational systems and processes from the ground up or optimizing existing ones – Strong strategic thinking combined with hands-on execution capabilities – Experience managing budgets and financial operations.
Preferred Qualifications
Additional Experience (Optional) – Experience in social entrepreneurship or social enterprise operations – Background in the African education landscape and understanding of regional challenges – Experience scaling organizations or programs across multiple countries – Track record of launching new initiatives or products in the education sector.
Language Skills – Bilingual or multilingual capabilities are advantageous but not required – English proficiency (written and spoken) is essential – Additional African languages (French, Swahili, Arabic, Portuguese) are a plus.
Personal Attributes – Passion for education and belief in its transformative power – Entrepreneurial mindset with ability to innovate and problem-solve – Cultural sensitivity and ability to work effectively across diverse contexts – High level of personal integrity and commitment to mission-driven work – Adaptability and resilience in dynamic, resource-constrained environments – Excellent communication and stakeholder management skills.
WHAT WE OFFER
While this is a volunteer position, The Learnaholics Academy provides:
- Reimbursement of Work-Related Expenses: All approved expenses directly related to your work will be reimbursed.
- Professional Development: Access to training, conferences, and learning opportunities relevant to your role.
- Network Access: Connection to a pan-African network of education leaders, innovators, and change-makers.
- Impact Opportunity: Chance to directly influence the lives of thousands of learners across Africa
- Flexible Working: Remote work arrangement with flexible scheduling.
- Strategic Influence: Seat at the leadership table with significant autonomy and decision-making authority.
- Portfolio Building: High-visibility leadership role in a growing pan- African organisation.
APPLICATION PROCESS
Interested candidates should submit the following materials:
- Current CV/Resume highlighting relevant experience
- Cover letter (maximum two pages) addressing:
- Your motivation for joining The Learnaholics Academy
- Relevant experience in operations management and digital transformation
- Your vision for operational excellence in education
- Examples of sustainable initiatives you have launched or led
- At least one professional reference (names and contact information)
Application Deadline: Until the role is filled.
Submit applications to careers@thelearnaholicsacademy.org.
EQUAL OPPORTUNITY
The Learnaholics Academy is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified candidates regardless of race, ethnicity, gender, age, religion, disability, or sexual orientation. We particularly encourage applications from women and candidates from under-represented groups in leadership.
Join us in transforming education across Africa—one learner at a time.
